Payment Methods FAQs

Created by AYODAPO FAKUNMOJU, Modified on Wed, 21 Feb at 7:29 AM by AYODAPO FAKUNMOJU



Locating Your Zip Cash App Account Number


Your Zip Cash App account number can be viewed on your Profile page, situated directly below your name.


Mobile Money


Request to Verify a New Mobile Money Payment Method/Add Cash Number


Adding cash using a new payment method is possible only after un-verifying all existing payment methods. You can manage this action independently. Should you encounter any challenges, please do not hesitate to contact us for assistance.


Encountering an Error While Adding Cash via a New Mobile Money Payment Method/Add Cash Number


Should you encounter any difficulties while attempting to add cash with a new payment method, kindly reach out to us with a screenshot of the error message received.


Bank Card


Can I Use a Bank Card Belonging to a Friend?


Regrettably, using a bank card belonging to a friend is not permissible. Only your own bank card can be used to add cash.


Encountering an Error While Adding Cash with a Bank Card


In the event of encountering an error while attempting to add cash using your bank card, we recommend trying with an alternative card. Should issues persist, please contact us with a screenshot of the error message for further assistance.



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